Home Innovation Lab EDIH4DT: AI services for PA digital transition | Exprivia

EDIH4DT

www.edih4dt.it

Digital transformation of public administration

With EDIH4DT you gain free access to Exprivia's exclusive catalogue of cutting-edge digitalisation services, designed to increase your organisation's efficiency and security in line with the 2024-2026 Three-Year Plan for IT in PA.

The plan was created within the framework of the 'Digital Europe Programme', which supports the digital transformation of Public Administration, companies and European economies.

With this in mind, a network of European Digital Innovation Hubs (EDIHs) was established to ensure the digital transition of Public Administration through the adoption of advanced digital technologies. Exprivia is at the forefront in supporting virtuous organisations that intend to exploit the full potential of Artificial Intelligence for Public Administration.

PA digitisation: what is the EDITH4DT project?

The EDIH4DT consortium offers public administrations of all levels a catalogue of innovative and qualified IT services for digitisation. The aim of this programme is to guide public bodies towards new technological frontiers, through AI solutions for Public Administration, High Performance Computing, Information Security, Big Data and the Cloud.

Thanks to the 'Test Before Invest' mode, you can try Exprivia IT services risk-free: for 10-15 days, at no cost and with no commitment to subsequent investment. A perfect opportunity to explore how PA digitisation can transform your Administration!

Artificial Intelligence Solutions for Public Administration

Choosing Exprivia gives you access to cutting-edge solutions for applying artificial intelligence in public administration: offer a fast and efficient service, thanks to our advanced conversational solutions, and introduce intelligent chatbots that answer citizens' questions, reducing waiting times and improving the user experience.

Our virtual assistants, based on AI technologies such as LLM and RAG, provide answers in natural language, making your administration always accessible and modern.

The digital transformation and AI services in PA that you can test on your data for free are:

  • Conversational URP: create an always-on virtual URP office to respond to citizens' needs in real time;

  • People Management: innovation and control at your fingertips to manage your team with advanced People Analytics tools and create a dynamic internal community;

  • Talk to me! : simple and intuitive interaction with citizens, thanks to a virtual assistant for Public Administration that provides 24/7 information on procedures, processes and various documents;

  • Conversational Data: query, analyse and visualise your Administration's data instantly and intuitively, simplifying data management and enabling Open Data management.

Benefits of PA digital transition with Exprivia

With our Conversational URP you make your administration smarter and ease the burden of managing the public from your counters. Our Virtual Counter is always active to answer frequently asked questions, manage appointments and guide citizens through their administrative processes. Offer an unrivalled experience and reduce the workload of your staff.

The People Management module, on the other hand, allows you to digitise human resources management, thanks to a platform that allows you to monitor skills, improve internal communication and grow the potential of your team.

Who can use our services

The recipients of Exprivia's free public administration digitisation services are:

  • all State administrations, including institutes and schools of all types and levels and educational institutions;

  • State companies and administrations with autonomous systems;

  • Regions, Provinces, metropolitan cities and municipalities;

  • Mountain communities and their consortia and associations;

  • University institutions;

  • Autonomous institutes for public housing;

  • Chambers of commerce, industry, handicrafts and agriculture and their associations;

  • All national, regional and local non-economic public bodies;

  • Administrations, companies and bodies of the National Health Service.

How to apply for PA digital transition services

Public Administrations wishing to apply for one of these digitisation services can go to https://www.edih4dt.it/servizi/ and send a PEC with the completed form to consorzioedih4dt@pec.it, indicating the above-mentioned services. Requests can be submitted from 12 noon on 12/09/2024.

The partnership including Exprivia offers access to a catalogue of innovative and qualified IT services to Public Administrations, orienting them towards new technological frontiers. The main areas covered include:

  • Artificial Intelligence for Public Administration

  • High Performance Computing

  • Information Security

  • Big Data

  • Cloud

Exprivia was entrusted with four services:

  1. S.AI.01 “Conversational URP”, an online conversational agent capable of operating as a virtual counter for relations with citizens, based on the documentary materials made available by the administration;

  2. S.AI.02 “People Management - HR Coffee”, an App that can be used to support HR organisations in managing their employees, digitising key organisational processes;

  3. S.HPC.04 “Talk with me”, an online conversational agent capable of answering citizens' questions from the wealth of information on the administration's website;

  4. S.HPC.05 Data Lab, a service that allows natural language interaction - in immediate terms without the need for formal query languages - with administration data (demographic, economic, territorial, organisational).

EDIH4DT stems from the Project “Secure Digital Transformation of Public Administrations” – approved with “Seal of Excellence” and financed by the MIMIT Concession Decree of 20/06/2024.

CUP B97H22004920001

 

ENTITIES INVOLVED IN THE EDIH4DT PROJECT:

  • CINI (Consorzio Interuniversitario Nazionale per l’Informatica)

  • Università degli Studi di Bari Aldo Moro

  • Politecnico di Bari

  • Università della Calabria

  • Consorzio Interuniversitario per l’Ingegneria e la Medicina (COIIM)

  • Centro Regionale Information Communication Technology CeRICT

  • TIM

  • Exprivia

  • Atlantica

  • Gestione Servizi SpA

  • BV Tech

  • Cybersecurity srl

  • Leader Società Cooperativa Consortile

  • Eurokleis

  • Safety21

  • ANCI

  • Anfov

  • FPA Forum PA

  • Rete Antenna PON Puglia